How To Navigate Difficult Conversations At Work With Confidence
Few things make people more uncomfortable at work than the prospect of a difficult conversation. Whether it’s giving constructive feedback to a colleague, addressing underperformance, managing conflict between team members, or raising a sensitive issue with your boss, most of us would rather avoid it altogether. But avoiding difficult conversations at work rarely makes the […]
Rethinking Performance Reviews: From An Annual Obligation to Strategic Leadership Tool
Let’s be honest, most performance reviews follow a tired formula: “You did well here. You need to improve there. Let’s set some goals.” It’s linear. Judgement-heavy. And it often leaves both the manager and the team member feeling flat. But performance reviews don’t have to be awkward or obligatory. When done well, they’re one of […]
How To Navigate Difficult Performance Review Conversations With Confidence & Care
Performance reviews are some of the most critical conversations a leader will have all year. But when the conversation takes a tough turn – a disagreement over ratings, emotional reactions, or the need to address underperformance – even experienced leaders can feel thrown off course. Handled poorly, these moments can break trust and leave lasting […]
Navigating The Emotional Challenges of Giving Feedback as a Leader
There’s a challenge that resonates with 90% of managers and leaders alike: giving feedback as a leader. Especially when it involves delivering difficult feedback. A range of emotional responses to this is quite normal, but it’s rarely addressed. So let’s talk about it. Giving Feedback As A Leader During my coaching sessions when I dig […]
8 Signs of Trust Issues within Your Team: An Essential Lesson for Leaders
As a leadership and business coach, I often find myself in the presence of leaders or leadership teams grappling with daunting challenges, seeking ways to overcome or navigate around them. It is in these pivotal moments that I recognise the critical factor we must unpack and evaluate: trust; and the impact of absence of trust. […]
2 Simple Tips for Making Feedback Impactful in Virtual Environments
Effective Strategies for Giving Critical Feedback in Remote and Hybrid Environments Giving critical feedback is challenging at the best of times and our remote/ hybrid environments present unique challenges, such as difficulties with nonverbal cues and distractions. I found this recent article from HBR useful in thinking about ways to make feedback as meaningful and […]
The Critical Role Continuous Feedback Plays In Culture And How It Drives Success
“I think we should cut the song.” The words hung in the air as the creative team behind Disney’s “Frozen 2” sat in stunned silence. After months of work on what was supposed to be a cornerstone musical number, the film’s directors had just delivered what could have been devastating feedback in any other environment. […]
How To Accept Constructive Feedback for Growth (Without Being Defensive)
As a leader or business owner, one of the most important things you can do to improve is to be open and receptive when it’s time to accept constructive feedback. On top of that, understanding the mindset and skills it takes to be effective at receiving feedback will also help you coach your team in […]
How to Give Constructive Feedback That Makes An Impact
Let’s be honest, it can be tough to deliver feedback in an impactful and meaningful way. So, today, I want to share some insights and frameworks to help you learn how to give constructive feedback that makes an impact and nurtures your people and your own growth all at the same time. Creating an environment […]
A Framework for Difficult Conversations in the Workplace
How does conflict make you feel? If you’re like most people, difficult conversations in the workplace make you feel very uncomfortable. But there are things you can do to make it less stressful. To be more conflict confident, you need to prepare. And I’ve got a very simple tool to help you achieve this, but […]