Thinking Forward: Staying Relevant in an AI-Powered Workplace
Artificial Intelligence is not on the horizon. It is here. Already shaping how work gets done, who gets hired, and what skills are considered valuable. Some AI experts now warn that entire job categories could disappear within the next 24 months. Not in five years. Not “sometime soon.” But within just two business cycles. At […]
Leading with Human Intelligence in the Age of AI
Artificial intelligence is no longer a distant possibility. It is already integrated into daily business operations, from autonomous decision-making tools to data-driven analysis and content generation. Yet many leaders remain unaware of the speed and scale of what is unfolding. Recently, I watched a roundtable discussion with global AI experts sounding a clear alarm; not […]
AI’s Superpower for Leaders: Freeing Up Strategic Thinking Time
In today’s hyperconnected business environment, the most precious resource for SME leaders isn’t capital or talent, it’s strategic thinking time. The constant barrage of emails, meetings, reports, and administrative decisions creates a leadership paradox: those responsible for charting the company’s future often have the least time to think about it. Artificial intelligence offers something fundamentally […]
Decision Hygiene Checklist: Mastering Unbiased Leadership Decisions
A decision hygiene checklist is a structured and purposeful approach to ensuring that a decision-making process remains unbiased and consistent. It also prevents early influence on others. A good example is Amazon’s interviewing technique where each individual conducts the interview without the groups inputs following a set of pre-scripted standardised questions and they make their […]
Where Accuracy Lives
‘Where Accuracy Lives’ revolves around understanding the nuances of personal (inside) and external (outside) views to arrive at the ‘reality’ or the most accurate understanding of a situation. This exercise is particularly powerful in allowing you to take a step back, to consider different perspectives and then reflect on what you learn from the exercise […]
Changing Your Lens
“Changing Your Lens,” is a powerful tool and approach that can transform the way we tackle problems. This concept revolves around the idea of altering our perspective to address challenges more effectively. In this article, we’ll unpack how it can benefit leaders and managers in navigating complex situations. “To change ourselves effectively, we first had […]
The Decision Making Tree
The Decision Making Tree, developed by Victor Vroom and Philip Yetton, is a practical tool that assists leaders in identifying and choosing the most appropriate decision-making style for different situations. This model is particularly relevant for those in senior roles who often face complex decisions impacting various stakeholders. The Decision Making Tree is a valuable […]
The 5 Whys: Root Cause Analysis
In this article, we’ll explore the significance of the 5 Whys Root Cause Analysis problem-solving tool, its applications, and how it can benefit leaders and managers in various organisational contexts. “The most serious mistakes are not being made as a result of wrong answers. The truly dangerous thing is asking the wrong question.” Peter Drucker […]
Active Listening & Socratic Method
Active Listening and the Socratic Method, a dynamic duo that empowers leaders and managers to navigate complex challenges with finesse. The Socratic Method involves asking probing questions to challenge assumptions and uncover underlying truths. When combined with deep active listening to understand the nuances of the responses and the situation at hand it is a […]
Curing the ‘Knowing But Not Doing’ Trap
What is “knowing but not doing?” Let me use an example to explain. I have a confession to make – I’m addicted to learning. My particular poison of choice is books ???? followed closely by podcasts. With COVID impacting any drive time (and my podcast consumption) my book habit hit new heights. To say my husband was a little shocked […]
9 Critical Thinking Tools for Better Decision Making
This article shares an overview of 9 critical thinking tools you can use as a leader or manager when making decisions for your organisation or team. I have written a more in-depth article on each of the tools and you will find links to those articles below. “A great many people think they are thinking […]