ONLINE PROGRAM
Giving & Receiving Constructive Feedback in a meaningful and growth-oriented way
Transform Your Leadership with the Power of Feedback.
This program is designed to teach team leaders and managers like you how to effectively give and receive growth-oriented feedback.
6 x weekly live teaching sessions
6 weekly live teaching sessions. Recorded if you can't make it live.
Small group learning
Be part of a small cohort for active feedback and intensive learning.
Models, resources and frameworks
Access to all the tools, trainings and recordings.
Lifetime access
Recordings and resources from the live program are available for the lifetime of the course.
Feedback boosts employee engagement, commitment, and interest in work*
Mastering the art of giving and receiving feedback is an essential skill for leaders and managers and the cornerstone to creating a growth orientated culture.
Leaders who don’t actively seek and respond to feedback often have blind spots that can hurt their careers. In fact, less successful leaders are often rated 30% lower in their ability to be coached. It’s also important to note that as leaders mature and become more senior, they often become less open to coaching. This shows how important it is for leaders of all ages and levels to keep growing and stay open to feedback.
However, the benefits of both being coachable and being effective at giving meaningful and impactful feedback are profound. Leaders proficient in giving and receiving feedback are four times more effective than their peers, and cultivate environments with significantly higher levels of employee engagement, motivation, and effort. This skill extends beyond mere performance evaluation; it nurtures a culture where feedback is timely, relevant, and constructive, leading to increases in employee engagement. Adopting more modern approaches to feedback such as Gallup’s ‘Fast Feedback’ approach, transforms feedback from a daunting task into an integral part of daily interactions, fostering psychological safety, agility, and excellence within the team.
Research, including the research “Leadership Frontier: Coachability” by Joe Folkman, Jack Zenger, and Kevin Wilde, reveals a stark contrast between leaders who embrace feedback and those who don’t.
By improving the ability to give and receive both positive and corrective feedback, leaders can ensure a resilient, adaptive, and high-performing workplace culture, aligned with the organisation’s goals and values.
Program Inclusions
This professional development program includes:
- 6 week program with live training held virtually
- 1 x 60min Kick-off Session
- 5 x Weekly Trainings & Q&A
- Recordings and resources from all sessions
- Access to the Recordings & Resources for 12 months
Discounted registration applies to team bookings of 2+ at checkout.
What People Are Saying
Join the leaders, managers and SMB owners who recognise that building the skills of receiving and giving feedback helps them create higher levels of trust, team engagement and growth-oriented cultures.
A Professional Development Program
Designed For The Curious And Growth-Minded Leader
The Course Covers:
- Enhanced leadership effectiveness through impactful feedback frameworks and strategies.
- Learn how to communicate clear and aligned expectations
- Improved team collaboration, resourcefulness, and productivity.
- Managing feedback in remote and hybrid environments
- Increased ownership and accountability within the team.
- Cultivation of a learning-driven culture.
- More effective and impactful feedback exchanges.
- Development of problem-solving skills and influence within the team.
6 Week Program Content
In the first week, we focus on how feedback can impact your professional life. We’ll look at how feedback has helped others in their careers and introduce different ways to think about and use feedback. To understand different perspectives we’ll share our own experiences with feedback and Amy will provide some examples of best practice.
The second week is all about getting better at receiving and asking for feedback. We’ll dive in to the different types of feedback and how to be pro-active in seeking out feedback to help you grow. You will also learn how to identify what’s stopping you from accepting feedback well and how to manage your feelings when you get feedback. The week includes some frameworks to take away and practice these new skills before we meet again.
In week 3 we change our focus to learning how to give different kinds of feedback effectively. We’ll cover how to give appreciation feedback, coaching feedback and corrective feedback that helps people grow, and even how to give tough feedback in a helpful way. You’ll also learn about giving feedback to diverse teams. You’ll complete two exercise to practice and bring back in week 4 to discuss.
During week 4 we’ll explore the unique challenges of giving feedback when you’re not in the same place as your team. We’ll look at the different approaches to use to give feedback remotely and look at real examples of how this can be done well. We will also dive into more complex feedback skills, like handling tough feedback situations such as performance management. We’ll also talk about giving feedback during big changes or crises.
situation in your workplace and prepare your approach using the Situational Model. In week 5 we will discuss your learnings from applying the model.
This week is about learning how to create a team environment where everyone feels more better about giving and receiving feedback. We’ll discuss what makes a good feedback culture, share tools for open communication, and look at examples of teams that do this well. You’ll talk in small groups and start making a plan for how to encourage feedback in your own team.
In the final session, we’ll focus on how to use everything you’ve learned in the program in your work place. We’ll go over the best ways to make these feedback strategies work for you, how to deal with obstacles you might face, and how to keep improving.
Your Professional Growth
- Self-awareness – greater understanding of yourself and your self concepts.
- Self leadership – greater awareness of how you lead yourself and the expectations you set for yourself.
- Self confidence – increased awareness of your self-limiting thoughts and beliefs and greater confidence in the way you lead and and impact others.
- Influence and impact – the mindsets and skills to positively influence and impact your team, your peers and your leaders.
- Scalability – removes you as the bottleneck and the single point of failure (and overwhelm) allowing you to scale the team and focus on strategic initiatives and long-term objectives.
The Growth Of Your People
- Ownership & accountability – empowers individuals and creates higher levels of ownership and accountability.
- Development opportunities – identifies individual strengths and development opportunities and improves individual performance.
- Delegation – allows for more effective and impactful delegation of tasks.
- Problem solving – develops better problem solving skills in your team and creates a learning-driven culture.
- Engagement – increases employee and staff engagement.
- Trust – demonstrates and develops higher levels of trust and psychological safety in your team.
Kelly, Manager Legal Firm
Hi, I'm Amy Gray
I’m a leadership and business coach whose proprietary coaching frameworks enable individual leaders and managers to develop greater clarity and confidence in their leadership approach and achieve their professional goals.
My work draws on more than 25 years’ experience in senior leadership in digital, technical and marketing roles, as well as the start-up and growth of two successful businesses. I now coach leaders and businesses on how to become more purposeful and human-centred in their approach whilst scaling their businesses, delivering long-term results with a more engaged workforce.
When I began my leadership journey, I encountered the traditional “command and control” style of leadership that thrived in predictable environments. However, as the work landscape rapidly evolved, so did the challenges and obstacles people faced. Sadly, the development of our people leaders and managers has often lagged behind, clinging to outdated approaches. To maximise the potential of people and drive business growth, it’s crucial for managers to shift from a “boss-like” mentality and style to a more empowering and supportive “coach-like” approach.
This course will support you with fundamental mindsets, frameworks and tools to be more effective in your feedback appproach.
Course FAQs
The empowering delegation and coaching skills for leaders course is perfect if you’re an entrepreneur, small business owner, manager, or leader, or if you know you’ll soon be filling a leadership role. The course equips leaders with the human-centric skills and techniques to have a greater impact on their workplace
Throughout this leadership coaching course, you’ll learn how to influence and motivate your staff using a cooperative approach that encourages and supports teamwork.
Both those who are new to leadership and seasoned leaders will discover a new mindset that influences their way of thinking about leadership roles and the skills needed to develop a healthy team-driven work environment.If you embrace the concept of employee-centric coaching skills for leaders and managers, you will find the program’s practical tools and insights to be invaluable.
The coaching framework for leadership used in our course is based on tried and tested research and techniques which Amy has honed over her 25-year career.The course includes templates and models that help you develop and manage a deliberate approach to training and development plans. This enables you to identify and optimise the resources available to boost team performance.
The program is run 4 times a year. You can find the dates for this program in the information on this page.
Your program recordings and resources will be available after each live session so if you are unable to attend one of the sessions you can watch the recording. After the conclusion of the program you will be able to access the content and resources at anytime with your unique login. There is no time limit. You can access your lesson at any day and time you want.
Successful completion of the empowering delegation and coaching program will enable you to apply the tools and leadership techniques you learnt in a number of critical ways.
- Improve productivity by reducing overwhelm and workload, becoming less of a bottleneck for your team.
- Foster higher levels of engagement and commitment through meaningful and impactful conversations with your teams.
- Develop essential leadership skills such as managing difficult conversations, dealing with workplace conflict, and initiating and implementing change.
Your training enables you to identify and develop the talent in your team, which allows you to distribute the workload effectively while creating a performance culture. This takes the pressure off team members and prevents bottlenecks in the workplace which delay progress.
Essential leadership coaching skills include active listening to fully hear and understand any complaints or challenges and take steps to avoid conflict at work. The approach also lets you enable a system for constructive feedback between teams, managers and business owners.
This type of co-operative, people-centred workplace environment builds trust and feelings of security within businesses, helping to build loyalty and decrease employee turnover.
Successful completion of the empowering delegation and coaching program will enable you to apply the tools and leadership techniques you learnt in a number of critical ways.
- Improve productivity by reducing overwhelm and workload, becoming less of a bottleneck for your team.
- Foster higher levels of engagement and commitment through meaningful and impactful conversations with your teams.
- Develop essential leadership skills such as managing difficult conversations, dealing with workplace conflict, and initiating and implementing change.
Your training enables you to identify and develop the talent in your team, which allows you to distribute the workload effectively while creating a performance culture. This takes the pressure off team members and prevents bottlenecks in the workplace which delay progress.
Essential leadership coaching skills include active listening to fully hear and understand any complaints or challenges and take steps to avoid conflict at work. The approach also lets you enable a system for constructive feedback between teams, managers and business owners.
This type of co-operative, people-centred workplace environment builds trust and feelings of security within businesses, helping to build loyalty and decrease employee turnover.
Leaders and managers face a number of challenges when it comes to balancing work load and pace, employee performance, accountability, talent development, and staff satisfaction.
The live program provides both empowering delegation and coaching strategies for leaders, managers, and owners to implement to overcome these problems. While taking part in the weekly live teaching sessions you’ll learn effective management skills that include introspective deep listening to assess personal experiences, and active listening to defuse conflict and develop constructive problem-solving skills. These ultimately help team members feel empowered in their roles and businesses to keep employees motivated.
Our live coaching for leaders and managers program enhances leadership skills for more effective relationship-building and helps foster a culture of ongoing training and development to boost performance and loyalty among employees and team members.
Yes, all small business owners,business leaders, and managers will benefit from the live program, regardless of their levels of experience coaching in the workplace. Emerging leaders will learn how to use the coaching frameworks and impactful training plan, while experienced leaders will gain greater insight into coaching techniques and methodology.
If you want to engage more with your teams and team members, our live development program will give you the essential delegation and coaching skills, including authentic active listening and team development, to facilitate healthy communication in the workplace.
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