These practical workshops help leaders and teams move from awkward conversations to confident, growth-focused communication.
⏱ 60-180 Minutes | 🖥Virtual or On-site | 👩💻 For Leaders, Managers, Team Contributors
When feedback is avoided or poorly delivered, trust erodes, performance dips, and frustration quietly builds. Yet when it’s done well, feedback becomes one of the most powerful tools for learning, alignment, and growth.
In most workplaces, people don’t avoid feedback because they don’t care. They avoid it because they don’t feel confident having those conversations. This workshop changes that.
Participants will learn the frameworks, mindset, and language to give and receive feedback that builds clarity, confidence, and continuous improvement at every level of your team.
In the interactive feedback workshop, you’ll work directly with Executive Leadership Coach Amy Gray to:
Workplaces that thrive on trust, performance, and innovation invest in feedback culture not just annual reviews.
Running this workshop for your teams helps to:
Participants walk away with the confidence, tools, and structure to turn feedback into meaningful action, and to lead conversations that create real change.
This workshop is ideal for:
Managers and team leaders who want to give feedback that drives performance, not resistance.
Emerging leaders learning to navigate tough conversations with confidence.
Teams and departments seeking stronger communication, trust, and collaboration.
Organisations wanting to foster a feedback culture that supports growth and accountability
The workshop combines practical frameworks, guided practice, and real-world application across five key areas.
What’s covered:
Why giving and receiving feedback feels uncomfortable.
How fear, bias, and ego get in the way of open communication.
The link between feedback, trust, and psychological safety.
Why it matters:
Understanding the emotional drivers behind feedback helps leaders create an environment where people feel safe to speak up, listen deeply, and act on insights rather than avoid or defend.
What’s covered:
The SBI-IW and Growth-Oriented Feedback models.
How to describe impact without blame or judgement.
Language patterns that build clarity and accountability.
Why it matters:
Most feedback fails because it’s vague or reactive. This session provides practical frameworks that help leaders deliver feedback with confidence and compassion—so it sticks and inspires action.
What’s covered:
Shifting from defensiveness to curiosity.
Managing emotional reactions and reframing criticism as data.
Using feedback to strengthen relationships and self-awareness.
Why it matters:
Being great at receiving feedback sets the tone for your entire team. Leaders who model openness and reflection create cultures where feedback fuels growth, not fear.
What’s covered:
Guided role-plays using real workplace scenarios.
Giving and receiving feedback across hierarchies (managing up, down, and sideways).
Techniques for handling resistance, denial, and emotion.
Why it matters:
Theory only takes you so far, practice builds confidence. This session helps participants test new language and approaches in a supportive environment before taking them back to the workplace.
What’s covered:
Turning one-off conversations into ongoing learning loops.
Building trust and accountability through regular check-ins.
Simple systems and rituals that make feedback part of team DNA.
Why it matters:
Sustainable performance depends on consistent communication. Embedding feedback as a normal, valued part of work ensures growth continues long after the workshop ends.
Amy Gray is an Executive Leadership Coach with over 25 years of real-world leadership experience across digital, research, technical, and high-performance environments. As the founder of The Leadership Effect, she partners with organisations to build confident, capable leaders and high-performing teams.
Amy brings a rare blend of insight, empathy, and practical action. Her facilitation style is grounded and engaging built on lived leadership experience, not theory. She creates safe, energising spaces where leaders can explore mindset shifts, practise new communication frameworks, and leave ready to apply what they’ve learned.
Her workshops are trusted by forward-thinking organisations across Australia that value real behaviour change, not just skill training. Whether leading strategic workshops, team offsites, or leadership development programs, Amy helps individuals and teams communicate with clarity, give feedback with confidence, and lead with greater self-awareness and trust.
In this workshop, Amy combines her passion for human-centred leadership with practical frameworks to help participants turn feedback into growth for themselves, their teams, and their organisations.
“Clear, compassionate feedback is the backbone of trust and performance. When leaders learn to do it well, conversations become growth moments not conflict to be avoided.”
— Amy Gray, Executive Leadership Coach
📅 90-180 minute workshop (online or in-person)
🎯 Includes pre-work, facilitation, and post-session tools
📄 Optional add-ons for deeper team integration
📝 Feedback Conversation Frameworks & Worksheets for every participant
Contact us to book this workshop and explore facilitation options tailored to your team.